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katya

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  1. Update: Squarespace help has told me they can replicate the problem (which means they'll stop telling me it's because of customization on my site or choice of browser) BUT it could be several months before it's fixed . This, combined with the fact that onsite "search" function was so bad we hid the search function rather than have people get bad results, is forcing my hand to look at Wordpress...
  2. Seriously! Same formatting menu issues. I had a site on Wordpress ages ago but the idea of moving over to a different platform is daunting. ...maybe less daunting than molecular gastronomy though! LOL
  3. Not that I'm happy that other people are having issues BUT I didn't think it was just my site so this helps to confirm it. Seriously going crazy. Hyperlink box comes up about 50% of the time. I just cleared my cache and it worked for 2 seconds and now the heading options aren't even showing up. See screenshot attached where there is no "Normal, Heading 1,2,3" etc shown at all. And if I click the link nothing will happen of course. It doesn't matter if I'm in expanded editing mode or not. Currently on latest Firefox but issues on Chrome and Safari too. I have an older PC I might try but none of my files are on it so not ideal.
  4. Hi- I'm on 7.0 Squarespace and recently when I go to add a hyperlink to some text, 80% of the time when I click on the hyperlink icon NOTHING happens and I am seriously going crazy. Wondering if this is happening to anyone else or if there is an idea on how to fix this. I contacted support and they just showed me a video where they could add a link to my site. (not helpful - sometimes I can too!) I have tried Firefox, Chrome, Safari, Chrome in incognito and making sure I had my editor fully expanded. NOTHING has helped. Also when I click on the text size option (normal h1, h2 etc) the dropdown is transparent making it hard to see - not a major thing but I think these are connected. Neither were a problem until recently when they tweaked the editing interface... thanks for any thoughts. I really don't want to have to try and migrate to wordpress or elsewhere...
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