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Terrils

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  1. I've tried several times to transfer my purchased (through Squarespace) domain from one Squarespace template to another Squarespace template and it will not transfer. I own the domain, rights, etc. Yet, something that should be as simple as a click and transfer is ridiculously difficult. I received a message from customer care stating: "We’re currently doing some maintenance to our billing system on the back end of Squarespace that’s preventing domains from moving between sites. Our engineers are working to resolve this issue as quickly as possible, but the process may take up to a few weeks." ARE YOU KIDDING ME?!?! "A FEW WEEKS" is not what I need to read right now - especially when I'm paying for a site and domain through this company. And WHY does a billing mishap have anything to do with transferring a domain between Squarespace templates?!?!? Can anyone out there shed some light on this?! Ugh.
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