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Everything posted by ThompsonWebDesign

  1. It sounds like you need to use a form block with Google Sheets selected as the storage option. https://support.squarespace.com/hc/en-us/articles/205814638-Managing-form-and-newsletter-storage
  2. I would contact Squarespace customer support. https://support.squarespace.com/hc/en-us/requests/new#choose-topic
  3. There are two main options that you could use to achieve this. The first would be to make a PDF containing the link and password. The PDF would essentially be what is delivered to your customers. Alternatively you could use service products instead. The set up an automated campaign to send an email after a customer purchases your product which contains the link and password. https://support.squarespace.com/hc/en-us/articles/360002077567-Sending-automated-campaigns
  4. Unfortunately Stripe checkout is completely separate from the Squarespace checkout page. Squarespace use Stripe elements for the checkout page. I honestly can’t see Squarespace moving to Stripe checkout anytime soon it has a whole host of caveats and compromises if you want to use it. For example no checkout on your domain (only the Stripe hosted domain) and no customers accounts. If you would like to use Stripe checkout then this is something you will have to build and manage yourself.
  5. The may not have clicked the double opt-in link. Unfortunately it’s not possible to disable double opt-in. https://support.squarespace.com/hc/en-us/articles/360002109868-Getting-permission-to-send-marketing-emails#toc-use-double-opt-in
  6. This will be under the form storage options. https://support.squarespace.com/hc/en-us/articles/205814638-Managing-form-and-newsletter-storage#toc-email-address
  7. Sorry, I forgot that you will also need to load the jQuery library as well for that to work. You will need to add the below to your websites global code injector header. <script src="https://ajax.googleapis.com/ajax/libs/jquery/3.4.1/jquery.min.js"></script>
  8. Try placing the below into your websites global CSS. I wasn't sure what colour you wanted them changed to so I went with yellow. #phototrio .image-button a { border-color:yellow!important; color:yellow!important; }
  9. Try putting the below in the order confirmation code injector instead. <div class="redirect-text"> <h2>Thank You for your Order.... onward to the the General Info Page!</h2> </div> <script> $('.redirect-text').insertAfter('#confirmed-page'); </script>
  10. I think Squarespace is down which is why we're getting the 503 message. As for the redirect message I do know how to do this I will just need to wait for Squarespace to backup and running. Did you still want the order confirmation information (order number, total...) to still display or would you prefer for this to stay hidden and just display the message?
  11. You're right, sorry about that. However, CSS can still be added to cover cover pages you just need to place it in the pages code injection header, surrounded with <stye></style>. You will just need to use the below. <style> a {border:none!important;} </style> I have linked to a blog post by @voxpopagency that details how to do this. https://voxpopagency.com/blog/how-to-edit-cover-page-css-on-squarespace
  12. Try placing the below in your websites CSS. a {border:none!important;}
  13. I would caution against automatically redirecting customers away from the order confirmation page as it is likely to frustrate and confuse them. Would it be more acceptable to simply add the information that will be on your general information page to the order confirmation page instead? That way customers don’t have to be redirected away from the order confirmation page. Depending on what information you would like to display it could easily be added to the order confirmation page. Do you have a link to the general information page that you can share? I can also provide a scr
  14. @squarepaste sell a plugin that would achieve this, I have linked it below. https://www.squarepaste.com/shop/product-details-accordion/ Alternatively you could create your own accordion with the additional information section. Then write a script that would insert the accordion into the product details section of the product page. It’s definitely possible I did something similar on a website I worked on a few years ago.
  15. I would look at alternative e-commerce solutions. Whilst it is possible to code a solution you cannot add any code to the checkout page on Squarespace. This means that customers would still be able to change the quantities in their cart on the checkout page. In my opinion Shopify is probably the best solution.
  16. I've not really played around with FB Pixel so this might be a silly question but does the current integration with Squarespace not already pass the product information onto FB Pixel when a customer places an order? Just from looking at the below support document it seems to indicate that they do but I could be wrong. https://support.squarespace.com/hc/en-us/articles/115015760107-Using-Facebook-Pixel-with-Squarespace If not it's certainly possible to redirect customers to a specific page based on what they have purchased and there are a few ways to go about it. But what if your custo
  17. Unfortunately as the form isn’t hosted on Squarespace there isn’t really a way to track this as you would need to put the tracking code onto the e-tapestry form itself which from the sounds of it isn’t possible. Any tracking code that you put on your website can only track visitors and their action when they are on your Squarespace website. Once they leave your website you can no longer track them.
  18. Ok, button clicks are easy to track; Squarespace even has a button conversion analytics built in (support document linked below). The only thing is because the forms aren’t hosted on Squarespace you won’t be able to track when the somebody completes a donation. You will only be able to track that they’ve clicked on the button to go to the donation form. https://support.squarespace.com/hc/en-us/articles/115015424067-Form-Button-Conversions-Analytics As for tracking the number of clicks on the button with Google Analytics there are few different methods of going about it. The first linked
  19. Yes, just place the below into your websites global CSS. #siteWrapper {border: 10px solid white}
  20. Unfortunately there is no way to bulk update the additional information section. You could possibly code a solution that would inject the information into each product page when a particular class is present. This would allow you to keep the information in the additional information section up to date without needing to edit each product individually.
  21. Is this the final form or are you planning on embedding it in the future? If you haven't embedded it yet would you be able to share the embedded code?
  22. I see, would you be able to share the embed code or a link to your website. There may be a way around it with an on click event but it will just depend on how exactly the form is embedded.
  23. The upload field, instead of on the checkout page as the upload field won’t work on the checkout page.
  24. Make sure that you’ve not set any of your pages to no index and that you don’t have password set on your website. https://support.squarespace.com/hc/en-us/articles/360022347072-Hiding-pages-from-search-engine-results https://support.squarespace.com/hc/en-us/articles/205813898-Why-doesn-t-my-site-appear-in-Google-searches-
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