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kbowman016

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  1. I am a small business owner trying to grow my business on a very small budget. I love Squarespace, but I can only afford the basic commerce plan. I did pay the extra fee to upgrade and get the email campaigns. However, if I want to add special promotion discount codes, I must upgrade. I have to upgrade to grow customer loyalty by offering automated purchase replies. If I want automated scheduling for email campaigns, I have to upgrade. Squarespace markets itself as a champion for small businesses, yet they place barriers in the way when it comes to small businesses being able to grow their business. I feel like every time I try to do something to help me grow my business, there is a hidden fee to force me to upgrade, which isn't within my budget. Feeling frustrated.
  2. Site URL: https://www.wrklfe.com/ For online discount codes to have real value, the functionality of having the code be a one-time use must be available. I understand that that is possible, but only if I pay an addition $25 a month?!? Other platforms offer this functionality for free. Without setting the functionality to one-time use, there really isn't much different than just putting an item on sale. I am a small business, and I would like to reward my customers with a coupon occasionally for free products to help build brand loyalty, but this is not an option because I have to pinch every penny as I try to grow my business, so another $25 a month is really not an option for me. I don't understand why Squarespace can't put limit amounts to the usage and only charge if a certain threshold is crossed. Putting this functionality behind a high-cost wall seems like it is just greed in a time when large companies are making record profits and small businesses struggle.
  3. I was able to determine that the shipping option I selected needed some data filled in under the advanced settings. Once I completed that, everything seems to work fine now. Thanks to the Squarespace Customer Service for replying to my email so quickly!
  4. Site URL: https://www.wrklfe.com/ I just did a soft launch on my store and now I am getting contacted by customers that they can't get past the address form in my checkout. Once an address is inputed there is no way to continue! Can anyone help?
  5. Thank you for your reply! I appreciate the help!
  6. I want to launch my store which has three categories. One of the the categories does not have any products yet but will be launching in the next few months. I want the category to show up in the products nav and I would like to have some sort of "coming soon" image message. If I add the future product and set the quantity to "0" it will say sold out- it would be helpful to have a "coming soon" option here- other platforms have that option.
  7. I am in the process of redesigning my site using the new Squarespace 7.1 and while there are many vast improvements over previous versions I have run into some issues, specifically when trying to adjust the store templates. When I try to edit the product detail page design many of the design options are missing in the format popup. Also there does not appear to be anyway to change the product type size or the image size. When I first created the store, there were at least some functions listed under the format popup, but they appear to be missing now. Any suggestions?
  8. @SquareRefresh- That was what I was thinking, but I just created a new home page and my shop still does not have "clean" ulrs for the categories. https://wrklfe.com/
  9. Thanks! I have tried both Chrome and Safari and encountered the same issue on both. I have reached out via email.
  10. Site URL: https://wrklfe.com/?category=MP3 Hello, I have added two digital download albums to my website's store without issue, but when I try to add a third I run into issues. I want to add audio samples to the page. When I click the "Additional Info" block the popup appears but has no functionality. When I click the "+" button nothing happens. It worked fine for the first two albums but it does not work on the third. I have attached a video to show what happens. What can I do? screencast-nimbus-capture-2021.11.25-00_02_29.webm
  11. Site URL: https://wrklfe.com/?category=APPAREL Hello, I have read through the online materials and I can't seem to figure out how to change the SEO display for my categories. For example right now if I click the "APPAREL" link on my Store page, the URL displayed in my browser is: https://wrklfe.com/?category=APPAREL - I would like it to display wrklfe.com/SHOP/APPAREL, which is easier to use from a marketing standpoint. Is there a way to do this?
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