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Elfsight

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Everything posted by Elfsight

  1. Hi @OliveTreeCopy๐Ÿ‘‹ Tuanphan is absolutely right! If you could send us a link to the webpage where your widget is installed, we would be happy to provide you with a proper CSS code.
  2. @CoralJuneDesigns Sure thing! We've contacted you. Please check your inbox๐Ÿ™‚ Looking forward to your reply! Regards, Elfsight Team Explore all Elfsight widgets โ€” Widget Catalog Communicate and learn โ€” Elfsight Community Forum
  3. Hi @CoralJuneDesigns We've discussed your request with our dev team and we'll be happy to customize the widget for you. To do this, we need some additional information. Would you mind if we contact you at e-mail address connected to account with your widget (m***r@d***l.co.uk)? Regards, Elfsight Team Explore all Elfsight widgets โ€” Widget Catalog Communicate and learn โ€” Elfsight Community Forum
  4. Hello @CoralJuneDesigns Thank you for waiting! We've consulted with our devs, and they need some more details of your use case. Do we understand you correctly that you want to place the widget here (screenshot 1) so that it looked like WhatsApp icon from the website in the example (screenshot 2)? In case we misunderstood you, could you please elaborate on it? Regards, Elfsight Team Explore all Elfsight widgets โ€” Widget Catalog Communicate and learn โ€” Elfsight Community Forum
  5. Hi @CoralJuneDesigns We totally understand your point! We'll discuss your use case with our dev team and let you know if there is any solution. Please do not worry, we'll keep you updated๐Ÿ™‚ Have a great day! Regards, Elfsight Team Explore all Elfsight widgets โ€” Widget Catalog Communicate and learn โ€” Elfsight Community Forum
  6. Hello @CoralJuneDesigns๐Ÿ‘‹ We are terribly that it took us so long to reach out to you! Our Social Media Icons may be the option for you. You can check it here: https://elfsight.com/social-media-icons-widget/ This widget looks similar to your example and it has an option to add multiple icons, including WhatsApp: Please check it and let us know what you think. Regards, Elfsight Team Explore all Elfsight widgets โ€” Widget Catalog Communicate and learn โ€” Elfsight Community Forum
  7. Hi @Mays๐Ÿ‘‹ If you have online business without physical address, you should use Google Maps Embed code. This article will guide you through all the steps - https://help.elfsight.com/article/164-ways-to-set-your-google-place-in-elfsight-google-reviews-widget. However, if it didn't help, please send us your Business Name and Address. We'll be happy to help! Regards, Elfsight Team Explore all Elfsight widgets โ€” Widget Catalog Communicate and learn โ€” Elfsight Community Forum
  8. Hi @qazwart๐Ÿ‘‹ We are so sorry that our Twitter Feed makes you uncomfortable. Could you please specify what security issues you are experiencing? We'll be happy to check everything for you! Regards, Elfsight Team Explore all Elfsight widgets โ€” Widget Catalog Communicate and learn โ€” Elfsight Community Forum
  9. Hi @dallasgigs๐Ÿ‘‹ That's really great that you like our app! We'd like to tell you that $360 is the price for Pack plan. If you need only Vimeo Gallery app, it will cost $120 per year on Pro plan. Please do not hesitate to contact us if any questions come up. We'll be more than happy to help! Regards, Elfsight Team Explore all Elfsight widgets โ€” Widget Catalog Communicate and learn โ€” Elfsight Community Forum
  10. Hi @judgereini๐Ÿ‘‹ If we understood you correctly, you'd like to achieve this result: In this way, you can check our Instagram Feed widget - https://elfsight.com/instagram-feed-instashow/. On the Layout tab you just need to choose Grid: On the Post tab select the second Post Style: If any questions come up, please feel free to contact us. We'll be more than happy to help! Regards, Elfsight Team Explore all Elfsight widgets โ€” Widget Catalog Communicate and learn โ€” Elfsight Community Forum
  11. Hi @SummerKateDesigns๐Ÿ‘‹ We so sorry that it took us so long to reply! If our assistance is still needed, please send us a direct link to the webpage where the widget is installed. We'll be happy to help๐Ÿ˜‰ Regards, Elfsight Team Explore all Elfsight widgets โ€” Widget Catalog Communicate and learn โ€” Elfsight Community Forum
  12. Hi @ingrid.villamagdalen๐Ÿ‘‹ Happy to hear that everything is fine with alt attribute. As for the low performance on mobile, there are 2 main reason for this: 1. script loading time 2. images You can try to add the attribute below to your images. rel="preload" As for the script loading time, it's unlikely, that there is a possible solution. We are really sorry about it. In general, you can find all the recommendations on how to improve the performance in Opportunities section: Regards, Elfsight Team Explore all Elfsight widgets โ€” Widget Catalog Communicate and learn โ€” Elfsight Community Forum
  13. Hi @ingrid.villamagdalen! Great news for you! We've added missing alt attribute to the widget. Could you please check it and let us know how it works for you? Regards, Elfsight Team Explore all Elfsight widgets โ€” Widget Catalog Communicate and learn โ€” Elfsight Community Forum
  14. Hi @ingrid.villamagdalen๐Ÿ‘‹ You are absolutely right, our lazy loading code is generic and can be applied to different widgets. We've checked your webpage and our widget affects loading speed of your page but not so much. So, it's not the reason for the low performance. You can see it in the screenshot. As for the missing alt tag, we've forwarded your request to our devs and, hopefully, they'll come up with a solution really soon. Please do not worry, we'll keep you updated๐Ÿ˜‰
  15. Hello @ingrid.villamagdalen! We are so sorry that it took us so long to reply. We'd like to tell you that Weโ€™ve implemented a new lazy loading feature, which will help you significantly improve Google Page Speed Score. You just need to add the โ€œdata-elfsight-app-lazy โ€ attribute to the <div> element of your installation code. For example, hereโ€™s how your installation code will look: <script src="https://apps.elfsight.com/p/platform.js" defer></script> <div class="elfsight-app-ded99e30-0d1b-4a72-bd96-4b74038add44" data-elfsight-app-lazy></div> You can find more details in this article: https://community.elfsight.com/t/you-now-can-improve-your-pagespeed/2562 If you are still having issues with your page speed, please send us a direct link to your webpage. We'll be happy to check things for you! Regards, Elfsight Team Explore all Elfsight widgets โ€” Widget Catalog Communicate and learn โ€” Elfsight Community Forum
  16. Hello @inktankandassociates! We are terribly sorry that you've experienced such an issue with our app! However, it seems that this issue has already been resolved. If any other questions come up or any assistance is needed, please feel free to contact our Support Team. You are also very welcome to contact us in our Community Forum. We'll be more than happy to help! Regards, Elfsight Team Explore all Elfsight widgets โ€” Widget Catalog Communicate and learn โ€” Elfsight Community Forum
  17. Hi @Kaxel! We actually have Event Calendar app. Our app has a Month layout that could be suitable for you. If any needed features are missing in our widget, please let us know. We'll be happy to check things for you! In case our widget is exactly what you need and you'd like to discuss pricing details, please feel free to contact our Support Team. They'll be happy to advise! Regards, Elfsight Team Explore all Elfsight widgets โ€” Widget Catalog Communicate and learn โ€” Elfsight Community Forum
  18. Hello @HenryBrink! We are terribly sorry that you've encountered such an issue with our app๐Ÿ˜”. If the issue still persists, please provide us with the direct link to the webpage where your widget is installed. We'll be happy to check things for you! Regards, Elfsight Team Explore all Elfsight widgets โ€” Widget Catalog Communicate and learn โ€” Elfsight Community Forum
  19. Hello @Rikard! You are absolutely right! Unfortunately, such a functionality isn't available in our app yet. However, we have such a request in our Wishlist. Please vote for this feature to get a notification upon its release - https://community.elfsight.com/t/get-translated-versions-by-google-for-google-review-widget-please/5874/16. Regards, Elfsight Team Explore all Elfsight widgets โ€” Widget Catalog Communicate and learn โ€” Elfsight Community Forum
  20. Hello @laterrarossa๐Ÿ‘‹ Thanks a million for sharing your experience using Elfsight appsโค๏ธ If any question come up, please do not hesitate to contact us. We'll be more than happy to help! Regards, Elfsight Team Explore all Elfsight widgets โ€” Widget Catalog Communicate and learn โ€” Elfsight Community Forum
  21. Hello @TTaylor! Please accept our sincere apologies that it took us so long to get here. We are so sorry to hear that you've faced theses difficulties! We are always happy to help if anything comes up! Just specify the issue and we'll be delighted to investigate it. Regards, Elfsight Team Explore all Elfsight widgets โ€” Widget Catalog Communicate and learn โ€” Elfsight Community Forum
  22. Hello folks! @tuanphan thanks a lot for your help and for providing the solution ๐Ÿ™‚ @Dmc_Marketing thank you for using Elfsight! It's great that you found a solution here and we do believe all the widgets work just fine now ๐Ÿ™‚ However, should any other help needed or any questions arise, don't hesitate to contact our Support Team. They are always super happy to assist and find the best solutiuon possible. Have a great and productive week, guys! Regards, Elfsight Team Explore all Elfsight widgets - Widget Catalog Follow us - Facebook | Instagram
  23. Hi folks! @Nyi thanks a lot for mentioning us! ๐Ÿ™‚ @Jasminp we do believe our widget will be a good solution for you. However, if any questions arise or any help needed, please feel welcome to contact our Support Team, they're always very happy to help ๐Ÿ™‚ Have a great week, gyus! Regards, Elfsight Team Explore all Elfsight widgets - Widget Catalog Follow us - Facebook | Instagram
  24. Hi @KirkMarsh, Thanks a lot for using our widgets ๐Ÿ™‚ If you have any difficulties with the installation, please feel welcome to contact our Support Team, they will be more than happy to help! Regards, Elfsight Team Explore all Elfsight widgets - Widget Catalog Follow us - Facebook | Instagram
  25. Hi @georgerarnold, Thanks for giving a try to our widget! We're really sorry to hear that you faced issues when connecting your Facebook page in our widget. Please check out this article, it might help you set the source - https://help.elfsight.com/article/413-why-my-facebook-page-doesnt-display-in-facebook-feed. However, if any issues still persist, please don't hesitate to contact our Support Team, they will be more than happy to assist you! And if you have other questions, please feel welcome to contact us as well, we're always happy to help ๐Ÿ™‚ Regards, Elfsight Team Explore all Elfsight widgets - Widget Catalog Follow us - Facebook | Instagram
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