kateatkins

Wouldn't it be awesome to be able to directly replace images across your site from the Asset Library functionality?
I have made changes to one image which I use across multiple places on my site, and now I have to manually update those two high-resolution images in context, which is quite slow. I wish that I could do that easily from the Asset Library! 
 
Any thoughts or workarounds?

This is so wildly frustrating. I'm so amazed at the messiness of this and 7.1. I've just discovered I can't edit the password protected pages either, so trying to work around the bonkers Members limitations with password protected pages in 7.1 is an ugly adventure into the laziness of Squarespace.

You can try this Custom CSS, it'll target the first section on every page, but can be targeted to just one page.
#page .page-section:nth-child(1) { position:sticky; top:0; z-index:999; } Let me know how you get on.

I'm ALSO getting the double underline so you're not alone. There has definitely been changes if this is happening to a few of us. 

As for telling you that you shouldn't be using CSS, what a ridiculous thing to say. Especially as they've REMOVED quite a few options in 7.1 that were standard in 7.0 (usually in Brine). Until they make things as customizable as they used to be, we have to use CSS. 

Thanks to you and @Anat13 for the solutions. 

+1 requesting this feature. Why was this taken away?

Using embed code is a decent workaround to this bug. But it's not a solution if you want to:
use a "start at [time]" URL and... upload a custom thumbnail image (vs. thumbnail of YouTube video). This used to work correctly about a year ago. Hopefully Squarespace can get this fixed.

Any update on this? I still cannot have a video start at a specific time. Embedded workaround does not work.

It's no longer possible to add video options to a sharing link on Squarespace. If you want to set the starting point you'll need to use the embed code instead:

I'm having this same issue. Is there a solution?

any news about this? having the same problem...
 

Site URL: https://www.zachkononov.com/press-media
Hi all!
I'm trying to embed a YouTube video to my website with a URL that starts the video at a specific timestamp. I pulled the URL from the YouTube video at that specific timestamp (2:06), but when I play the embedded video, it always starts at 1:45. On my boyfriend's laptop, it starts at 0:00 sometimes and 1:45 other times. I have changed the URL to different timestamps as a test, and it still always starts at 1:45 or 0:00. 
The page with the video is here: https://www.zachkononov.com/press-media. The video in question is the second video on the left, at bottom of the page. 
Regular video URL: https://www.youtube.com/watch?v=4-sJCxXyHg4
Timestamp video URL: https://youtu.be/4-sJCxXyHg4?t=126

HOW IS THIS STILL NOT FIXED SQUARESPACE!?!?!??!??!?!?!

This is so wildly frustrating. I'm so amazed at the messiness of this and 7.1. I've just discovered I can't edit the password protected pages either, so trying to work around the bonkers Members limitations with password protected pages in 7.1 is an ugly adventure into the laziness of Squarespace.

This is so wildly frustrating. I'm so amazed at the messiness of this and 7.1. I've just discovered I can't edit the password protected pages either, so trying to work around the bonkers Members limitations with password protected pages in 7.1 is an ugly adventure into the laziness of Squarespace.

It should be possible to remove the pagination by adding this to Custom CSS:
section.item-pagination.item-pagination--prev-next {   display: none; } If you find that it doesn't, please provide a working link to the page on your site.

A great question!!

This is so wildly frustrating. I'm so amazed at the messiness of this and 7.1. I've just discovered I can't edit the password protected pages either, so trying to work around the bonkers Members limitations with password protected pages in 7.1 is an ugly adventure into the laziness of Squarespace.

Yep. I'm building an entire site around memberships only discovered this today. This is SUCH a basic requirement. I'm just so tired of basic things not being available on squarespace....

Thanks @paul2009. Yes, understand now that there is no work around but feel that it isn't communicated well when you start a member area. I will go and read your post on limitations and wish that I had seen this before investing in the member area.
I feel like these are major oversights of basic function when you have customers paying for a membership type platform or any commerce function. Hopefully there is enough outcry from users of the service that these features are considered for future development.

In summary, there isn't a workaround for this.
As I explained in a post earlier today, when someone new signs up to Member Areas, you can offer them a discount off their first recurring payment, or you can offer them a discount against all recurring payments. There are no other options to adjust payments up or down or provide payment holidays (other than by manually providing a one-off refund). In fact, you'll never be able to increase their membership payments. It's on a list of Member Area limitations that I shared with Squarespace.
 
The suggestion from Customer Care is totally unworkable, but I guess they are only trying to be helpful. There are no other solutions or workarounds that they can offer.
 
This is only partly true. A merchant can delay a product subscription renewal if they need more time to replenish their inventory. For example, moving from 1st of the month to 7th of the same month, but it doesn't pause the subscription. It just changes the date of future renewal payments.
It's not good news, but I hope this is helpful.
  If this post was helpful, please click an icon below  ⬇️ 

Hello, I've recently opened up a membership community using the Squarespace Member Area feature. After a few months of testing we have come to a massive road block with regards to how membership fees are processed. We have a few beta members and we would like to offer them a few discounted months after purchasing while they test out the site. As well, in the future we would like them to be able to receive discounted months every time they refer a friend to sign up.
What we have discovered:
1) Discount coupons can ONLY be applied at the time of initial member area sign up. There is NO WAY to discount any future monthly purchases or offer any type of referral program. 
2) If you ever modify the purchase price of your membership area, it only impacts future purchases. There is NO WAY to modify existing members membership fees. 
Squarespace support suggested work around was ask our members to cancel their subscription, re-sign up at a reduced rate and then ask them to cancel AGAIN and sign up for a 3rd time at a new full rate!!!! I cannot believe that this is their actual solution. How unprofessional would that be for us to ask members to cancel and re-apply not once but twice.
Apparently there is a feature on the Commerce side of SS that you can pause monthly subscriptions to products, however this same function is not available to the member area.
I then tried to see if this was something I could manage in Stripe when processing their payments, but it wouldn't work. I would have to still CANCEL all my members in SS and then set them up as reoccurring payments in Stripe. This cannot be because as soon as I cancel them in SS they lose access to the membership area.
If anyone has ANY recommendation on how I can get around this it would be greatly appreciated. I assume we will need to find a third party processing work around or move to an alternative platform that can manage things like discount coupons for existing members and allow us to have affiliate benefits.

Two questions:
Could you charge $1000 to become a Member area participant and give your intended clients a Coupon code for $1000?   (That would be keep out consumers) Would this work? I have not subscribed to Member Areas yet.
Are the prices posted on hidden pagesgoing to show up anywhere else via crawlers or other shopping comparison searchers?
 

If you're using Squarespace 7.1 you should be able to create a password-protected Store page for the wholesale products. Visitors will require the (single, shared) password for this page to be able to view the products or the prices. Have you tried this and experienced difficulties?
Another option, if you want users to have individual logons and passwords (instead of the shared password above) is to place the Store page within a member site instead. However please note that the only way to prevent someone from creating an account on your member site is to require payment to join, or to hide the signup options.

Correct.

To clarify - there is no way to cap, or limit - the number of members in any area, correct? For example: now accepting only 10 subscribers.