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ashleemundywebsitede

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  1. Thanks
    ashleemundywebsitede got a reaction from LeighBets in Font Bug - Font changes to Times Roman (or something like it) when I exit edit mode.   
    Hey Kendra and everyone else following this! 
    TLDR: There is a solution to this at the bottom of this response- or at least one that worked for me today.
    Re: My original issue. I've been dealing with this issue off and on with various client's sites for a couple years now. Have always gotten in touch with Squarespace and they haven't ever been able to help. The most recent issue that I started this thread with resulted in me going back and forth with SS for about 2 weeks. Their final answer was this is an issue with their connection to Adobe fonts, that their engineers were working on it and their solution was to upload each font I was using as a custom font and connect it via CSS. I had no choice but to do that which resulted in hours more of work and SUCH A HEADACHE. Not to mention my client's brand new WEDDING website was all Times New Roman for the first two weeks of her launch. DISASTER. SQUARESPACE, IF YOU'RE LISTENING, THIS IS NOT OKAY. To boot, the rep I was going back and forth with did tell me they have known about this issue for a couple years. ALSO NOT OKAY. 
    Okay, solution time. Today this happened to a different site out of nowhere. I hopped on a chat and they said they know about this issue being their connection with Adobe Fonts and recommended trying to go to the site styles and changing anything about one of the font styles in question. Line height, letter spacing, font size, etc (then changing it back). It worked on 7.1. I haven't tried this solution on 7.0. So try that folks!
    I should also note that the rep who I spoke with today said this was a fix that had found for now. I don't know if it will work permanently, but it did for me today. The bug is still active. Hope that helps! Sorry for the novel. 😅
  2. Like
    ashleemundywebsitede got a reaction from Daniel1990 in Font Bug - Font changes to Times Roman (or something like it) when I exit edit mode.   
    Hey Kendra and everyone else following this! 
    TLDR: There is a solution to this at the bottom of this response- or at least one that worked for me today.
    Re: My original issue. I've been dealing with this issue off and on with various client's sites for a couple years now. Have always gotten in touch with Squarespace and they haven't ever been able to help. The most recent issue that I started this thread with resulted in me going back and forth with SS for about 2 weeks. Their final answer was this is an issue with their connection to Adobe fonts, that their engineers were working on it and their solution was to upload each font I was using as a custom font and connect it via CSS. I had no choice but to do that which resulted in hours more of work and SUCH A HEADACHE. Not to mention my client's brand new WEDDING website was all Times New Roman for the first two weeks of her launch. DISASTER. SQUARESPACE, IF YOU'RE LISTENING, THIS IS NOT OKAY. To boot, the rep I was going back and forth with did tell me they have known about this issue for a couple years. ALSO NOT OKAY. 
    Okay, solution time. Today this happened to a different site out of nowhere. I hopped on a chat and they said they know about this issue being their connection with Adobe Fonts and recommended trying to go to the site styles and changing anything about one of the font styles in question. Line height, letter spacing, font size, etc (then changing it back). It worked on 7.1. I haven't tried this solution on 7.0. So try that folks!
    I should also note that the rep who I spoke with today said this was a fix that had found for now. I don't know if it will work permanently, but it did for me today. The bug is still active. Hope that helps! Sorry for the novel. 😅
  3. Like
    ashleemundywebsitede got a reaction from tuanphan in Making Titles Larger in Grid Gallery Block Squarespace 7.1   
    Indeed! Thank you too it worked great for me!
  4. Like
    ashleemundywebsitede got a reaction from JuliaCatlin in Font Bug - Font changes to Times Roman (or something like it) when I exit edit mode.   
    Hey Kendra and everyone else following this! 
    TLDR: There is a solution to this at the bottom of this response- or at least one that worked for me today.
    Re: My original issue. I've been dealing with this issue off and on with various client's sites for a couple years now. Have always gotten in touch with Squarespace and they haven't ever been able to help. The most recent issue that I started this thread with resulted in me going back and forth with SS for about 2 weeks. Their final answer was this is an issue with their connection to Adobe fonts, that their engineers were working on it and their solution was to upload each font I was using as a custom font and connect it via CSS. I had no choice but to do that which resulted in hours more of work and SUCH A HEADACHE. Not to mention my client's brand new WEDDING website was all Times New Roman for the first two weeks of her launch. DISASTER. SQUARESPACE, IF YOU'RE LISTENING, THIS IS NOT OKAY. To boot, the rep I was going back and forth with did tell me they have known about this issue for a couple years. ALSO NOT OKAY. 
    Okay, solution time. Today this happened to a different site out of nowhere. I hopped on a chat and they said they know about this issue being their connection with Adobe Fonts and recommended trying to go to the site styles and changing anything about one of the font styles in question. Line height, letter spacing, font size, etc (then changing it back). It worked on 7.1. I haven't tried this solution on 7.0. So try that folks!
    I should also note that the rep who I spoke with today said this was a fix that had found for now. I don't know if it will work permanently, but it did for me today. The bug is still active. Hope that helps! Sorry for the novel. 😅
  5. Like
    ashleemundywebsitede got a reaction from catalienne in Making Titles Larger in Grid Gallery Block Squarespace 7.1   
    Indeed! Thank you too it worked great for me!
  6. Like
    ashleemundywebsitede got a reaction from EmilyJoannWilkins in Font Bug - Font changes to Times Roman (or something like it) when I exit edit mode.   
    This has also happened to me for a client's site! I'm not even using custom fonts on this site. I can see all the correct fonts in editing mode but the live mode suddenly changed last week all to Times. I removed the (very limited) custom CSS, cleared my cache, opened it in an incognito window. I've scrubbed the backend for any additional coding the client might have put in (she didn't but I wanted to double check).
    I am stumped. I don't know what to do or how to make the live site reflect the original design. It looks terrible with Times all over the site.
    Can anyone help?
    https://www.abovebeyondweddingdesigns.com/

  7. Like
    ashleemundywebsitede got a reaction from EarvinChong in Adding in a table for sports schedules - Plugin / Coding Help?   
    Site URL: http://greenpointsoftball.com/sample-page
    Hey there!
    I'm trying to rebuild a sports league website and we just need to be able to add in a table or something like it that would have a league schedule and another for the league standings. I have been Googling this for hours and cannot find any helpful results. Does anyone know of any good plugins for tables or work arounds to make it look similar to this? 
     
    Thanks so much!
  8. Like
    ashleemundywebsitede reacted to tuanphan in Image Title Cut Off   
    Add to Design > Custom CSS
    /* fix image title cut off */ .image-slide-title { overflow: visible !important; }  
  9. Thanks
    ashleemundywebsitede got a reaction from creedon in CSS code for Audio Blocks   
    This worked beautifully! 🙂 Thank you!
  10. Love
    ashleemundywebsitede reacted to tuanphan in Making gallery grid image titles go onto a new line instead of hiding it   
    Add to Home > Design > Custom CSS
    div#block-yui_3_17_2_1_1594977105705_12297 .image-slide-title { overflow: visible !important; white-space: initial !important; line-height: 18px; }  
  11. Like
    ashleemundywebsitede got a reaction from creedon in CSS code for Audio Blocks   
    That worked like a charm! Thank you so much!
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