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kathy.epperson

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  1. I have the same question about being able to add gratuity for an order pick-up. (My client is a craft brewery.) I believe I was told in a support chat with Squarespace that there is no option to add gratuity for customer orders. Poking around, I did see you can add an in-store pickup 'fee', which I believe is set up when you set up your 'shipping' options. In my client's case, they offer delivery (which they charge $5 for, with minimum order), and we have not charge a fee for picking up at curbside, but I don't see why we couldn't use this. See more here: https://support.squarespace.com/hc/en-us/articles/207100347 The other thing you might take advantage of is integrating ChowNow into your Squarespace site, which should allow you to add an option for gratuity. Not sure about pick-up time windows since I haven't researched that (ChowNow won't work for non-food menus). I actually used ChowNow as a customer for a different business, and it seemed to work well. There is an option to keep your customer on your website and one to send them to the ChowNow site. Find more here: https://support.squarespace.com/hc/en-us/articles/229651048
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