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Finances and Customers

Discussion about merchant pricing, payments, refunds, and more. This section is only for merchant/shopper related questions. For any Squarespace account questions please contact Customer Support.

45 topics in this forum

  1. Cannot see current paid subscribers count

    By Chorusforlife,   
    • 1 reply
    • 1.4k views

  2. How to handle sales tax for 2 different stores

    By heatherneilsonart,   
    • 0 replies
    • 1.4k views

  3. Is Squarespace planning to offer a payment feature that collects AND remits Digital Product VAT for EU/UK customers?

    By byrosanna,   
    • 0 replies
    • 1.5k views

  4. where does it notify you of new orders?

    By Guest,
    • 9 replies
    • 5.1k views

  5. Member just renewed an annual subscription but needs to switch credit cards

    By WinAgain,   
    • 1 reply
    • 1k views

  6. Dynamic Pricing Based on Country

    By sv458,   
    • 3 replies
    • 1.5k views

  7. Apply pay need to enter a valid billing address

    By Olitutti,   
    • 0 replies
    • 578 views

  8. Geolocalisation

    By LucyDesigns,   
    • 4 replies
    • 931 views

  9. Redeeding Gift codes

    By MeganKingdon,   
    • 0 replies
    • 740 views

  10. Automating uploading .cvs files to Google Sheets

    By Rebecca365,   
    • 2 replies
    • 917 views

  11. Fulfillment. Can it be bypassed?

    By Mwith,   
    • 1 reply
    • 1.2k views

  12. Tax or not to Tax?

    By tcart,   
    • 1 reply
    • 858 views

  13. Paying twice for Domain name?

    By Shai,   
    • 2 replies
    • 851 views

  14. Setting up a trigger to receive discount code

    By Ricaus7,   
    • 0 replies
    • 616 views

  15. Client subscriptions cancelled immediately due to insufficient funds with no retry

    By SaturnAscend,   
    • 1 reply
    • 1.1k views

  16. How to create payment plans for customers?

    By HirschmeierConsulting,   
    • 0 replies
    • 815 views

  17. Text in the price catagory

    By efjeweller,   
    • 1 reply
    • 541 views

  18. How do I add the same tax rate for all customers, regardless of country?

    By mikaylastp,   
    • 0 replies
    • 548 views

  19. Tax amount not populating

    By lucelouie,   
    • 0 replies
    • 586 views

  20. Accepting payment for a professional services bill

    By sarahshaw,   
    • 1 reply
    • 1k views
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