Hi, my name is Holly. I am from the Kansas City area (yet have also spent much of my adult life in Miami, FL)! As a Squarespace designer, I began a side project last year (slowly but surely) and would love some feedback on the website. It's an eco-friendly lifestyle and art website where I have photography wall prints & line art stationery available for sale. I'm 90% okay with how it looks, although I believe the user flow/journey/CTAs could be improved... (open to other feedback as well!) www.snsibly.com A tip I would share with others: it's possible ❤️ But do some research first, make a list, and break down the steps into doable, actionable tasks!

Hi again Paul - I've just been chatting with Stripe relating to customer sales data sharing between SS and them. I asked them : If a customer has an account with SS and makes an online purchase via the stripe payment integration button at checkout - is that purchase info recorded against the customers account on Squarespace? They answered : Yes, that should be right, but also asked me to check with SS so I am still unsure - can you confirm that info, by any chance? It sounds like from their answer a third party API is not required to make them talk to each other? Or am I confusing terminology?! Apparently Stripe POS is available to users in Australia and they told me I could possibly create an integration to push sales data from POS sales to customer accounts in Squarespace. I'm not sure how that would work though as the customer wouldn't be logged in to their account during a POS sale. Are you aware of any API's that would allow that to be possible? Many thanks for your help.

Thanks for the tranparency, not ideal no! Any idea when this may be possible? Is it possible to at least with online purchases made then - have that data recorded against customers with SS accounts? are you aware of any other australians with the same needs and what their best practices are?

There isn't a solution to this yet. Squarespace Commerce does not support Point of Sale (POS) outside the US. You can use a third party service to synchronise inventory with a limited number of third party POS solutions but this does involve inventories on two platforms. This isn't possible yet either. Third party APIs are not supported. At the moment there's a very limited carrier-calculated shipping feature but it is only available in the US where it doesn't offer value for money (carrier rates are retail rates, not the negotiated rates being offered directly by carriers). Obviously this is not ideal but I hope the transparency is helpful. Did this help? Please give feedback by clicking an icon below ⬇️

Hi, I am located in Australia. I am seeking the best way to offer commerce to my clients but am finding it difficult to please all 4 of my clients common commerce needs all together…Am wondering if anyone can shed light on the below... 1) Products created in their squarespace commerce integration + 2) A payment gateway / processor that works in australia and accepts both eftpos and credit cards online and at point of sale + 3) feeds that sales data into a finance management software (usually Xero but i’d be open to suggesting clients use one that might fit better?) + 4) shipping calculation integration (only possibly via API’s I think?) I don’t want to set up products twice - once in Squarespace then again in whichever payment processor is chosen I would like online AND point of sale purchases to be recorded against customer’s Squarespace accounts - this is for marketing purposes because that way, mailing lists can be segmented according to product’s purchased and subscribers who have purchased can be email targeted according to which products they bought and are / might be interested in. I don’t want (and clients don’t want) to create products twice - once in squarespace and once in the payment processor. Can you help me solve this integration nightmare?!

Any recs on the best wireless thermal printer when using squarespace platform with Iphone and mac as our primary devices??

Thank you for your help! It's my HTML incomplete. Now it works!

Thanks for sharing the code. I noted that the HTML you've quoted is incomplete. This may be a copy and paste error but you'll want to check this. It will be possible to add a table like this to the Product Description using some custom JavaScript. The JavaScript solution will depend on how many tables of data you need to display. For example, does it need to apply the same basic table (and data) to all products, are there different tables for different products.

Here is HTML code I put on Product Additional Info <table id="myTable"> <table> <tr> <th>size </th> <th>S</th> <th>L</th> <th>M</th> </tr> <tr> <td>in</td> <td>1‘'</td> </tr> <tr> <td>CM</td> <td>20</td> </tr> Add CSS table { width: 100%; border-collapse: collapse; margin: 20px 0; } th, td { border: 1px solid #ccc; padding: 8px; text-align: left; } th { background-color: #f2f2f2; } It shows at the very bottom of my page and i want to move it between my product description.

Please provide more details of the size table (including a link to the code) and a working link to a product on your website.

I already have the code i need but i do not know where to put it at product pages. I only need to put a size table for those products needed so i guess not work on the CSS for all pages. But product description menu can't write CSS.

Hi, Has anyone tried integrating GenAI tools to squarespace site for eg, text prompt to Image generators ? I am looking for some guidance.

This isn't possible yet. Please see:

In Holland, customers kinda 'need' to be able to pay through IDeal payments. I realize it is really regional, but the Dutch are stiff when it comes to this and not having the option damages my trustability. Is it possible to use a 3rd party payment processor in some way to receive payments for my online course, and how do I approach that? I looked into some options that generate a link to an external payment page, but I guess that won't work with Courses? Did anyone experience this already?? 😅🙏🏼

@calligrapher007 no worries at all - happy to help! So Acuity doesn't play super nice with Campaigns BUT you can set up a series of follow up emails right within Acuity. If you're on either of the highest plans, you can have up to a series of 6 follow up emails. (The lowest plan you can only have 1.) They're timed based on the end of the appt so you can set it up to be X days after the class ends. More here: https://help.acuityscheduling.com/hc/en-us/articles/16676948151309-Email-notifications-for-Acuity-Scheduling-clients#01FGW55QACCN5C7GYS6YP7DRN0

Thank you @KristineNeilStudio really appreciate your help. I love the simplicity of the Acuity class view, worth considering! Do you know if it integrates well with Email Campaigns? For example can I easily email just the participants of one class after the live workshop with a replay link? Sorry I'm bombarding you with questions 🙂

I also just noticed that Acuity (Squarespace Scheduling) released a new class template view of the booking page that could be really interesting for you 👀: https://help.acuityscheduling.com/hc/en-us/articles/16676870180237-Choosing-scheduler-templates#01FQHRMYK3WB22W0SQNABG3SST

@Drew Robbins I agree that the best set up here favors usability over anything else! You want to make it as simple as possible for people to check out. The other thing I would keep in mind is that while it might seem tempting to offer a lot of options that people actually do better when they have fewer choices. There's quite a bit of buyer psychology at play here but the long story short is that decision fatigue really gets people down and offering too many choices can lead to people not buying anything at all which is the opposite of what you want! I would just keep this in mind and aim for launching a simple version of things first and foremost. You can always build in more options if it seems like there's a niche that's underserved but buyers do really well with pre-made bundles (no decisions required) and simple mix-n-match customizable products where they only have to make a few selections. Hope this helps!

Hi @calligrapher007 so there's no limit to the number of areas but the thing I would pay attention to is the transaction fees. You can sell access to an unlimited number of member areas on your current Basic Commerce plan, however the transaction fees without a Digital Products additional subscription are 9%. The Digital Products add-ons range in price from $9 - $89 /mo... but the transaction fees drop from 7% to 0% so depending on the price point of your classes and how much you're selling, it could work out better for you to pay to be on a Digital Products subscription just to avoid transaction fees. By contrast, if you wanted to look at the Acuity Add-on that could also work really well for what you're trying to sell and help you maintain a better calendar and roster of students and that additional subscription would max out at $49/mo. None of the Acuity plans have any additional transaction fees. This just adds another layer that you might want to look at that technically you can set this up a number of different ways but cost-wise there might be one over the other that works best for your unique mix of product price point x volume. Let me know if this helps!

I like how you are a problem solver Kristine. I will email you. I am currently doing a Product Form for each subscription level (24, 20, 18, 16, 12, 10, 8 & 6). It is so annoying because you cannot copy and change the Product Forms and have to build each one from scratch with however many variants you have and each bar flavor (12) flavors. I will think about your suggestion of only doing even numbers of bars. That is quite clever and would seem to allow for a better build process.

Thank you @KristineNeilStudio! I am planning to run up to 4 per month and allow access for 2 months so I would end up with up to 8 member areas. Is there a limit how many I can keep open at any one time?

Hi @Drew Robbins - I'm so sorry that I overlooked the important thing here which is the max number of product variations & variant combos! A product can have up to six options, with a max of 250 possible variant combinations. An easy work around in your case would just be to double up on everything so that every choice = 2 bars. For example: Select Flavor (2 Bars) Select Flavor (2 Bars) Select Flavor (2 Bars) Select Flavor (2 Bars) ... would yield 8 bars total. Happy to continue the conversation if you'd like to email me at hello @ kristineneil.com

Hi @calligrapher007 - the good news is that you have a lot of options! 🙂 I might say to take a look at Squarespace Scheduling aka Acuity which has some really helpful ways to set up classes plus it has a Zoom integration. This would work if you're ok with the customer follow ups with your PDFs happen by email though because there's not a great way to have any sort of page for past classes with content people can access. If you were hoping to create a "portal" of sorts I would go with Member Areas over password protected pages because they're more secure and you can better control access. However, depending on how many classes you have, you could quickly amass a TON of member areas (assuming you need one for each class) which might not be practical. TL;DR you have several ways you can go and the best one is going to depend on a few factors such as how many classes you have and what your customers expectations are for post-follow up access. Hope this helps get the ideas flowing!

Hey 🙂 I'm planning to start selling online workshops (Zoom) and I'm researching the best way to do this. I am currently on Commerce basic plan so I can create paywalled pages , courses, membership sites etc. I am confused by the options and could do with some clarity what will work best in my situations. I need a simple way to store a link to the forthcoming Zoom class + Downloadable PDF worksheets. (This could be emailed after purchase) After the live class I need to store the link to the workshop recording for say 60 days. After the time limit the recording will be deleted/access denied. Is anyone else doing something similar? What is the best way to build this? Using a the course option sounds like an over kill. Would a simple memberships site with a one off payment be the solution? Or a paywalled page?? What's the real difference here? Or is there an even easier way? Thanks in advance for any clarity on this 🙂

Kristine, I have run into a limitation in that there are only 6 Options you can choose in Edit Variants - Manage Options. Also, I have entered 3 bar choices as options with 12 bars each but the system is showing that I have 144 options (12X12). Is this because I have 12 options per bar inside the bar product? I may be misinterpreting what you have suggested? Also, I am a Metabolic Health Practitioner who would be more comfortable if this were a description of advanced cell biology...LOL. Is there any way I could hire you to dive in and create what I need for this subscription store? Thanks, Drew